Payment Options

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Method of payment: Payment in advance

Please transfer your payment within 7 days to our account.
After receipt of payment, we will ship your order immediately.

Please note the delivery times of our products.

After your entered your email address while ordering, we will send an order confirmation page which includes our bank account details to you by email. Please review it carefully to ensure all the information is correct.

Please keep in mind following details receiving emails from us:

We need a correct email adress

Please check your mail box storage, especially if you have following mailserver web.de or gmx.de, if your mailbox storage is full you cannot receive emails.

Please check also your spam filter and approve our email adress.

Refund Policy:
If you are not satisfied with your order and you return the goods, we’ll refund the total cost of the products purchased to your bank account.

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Method of payment: SOFORTbanking

Fast, secure, without registry, transferring payment with your online banking PIN and TAN.

SOFORTbanking is one of the safest payment procedures online.
The most important security feature of direct banking is the online banking procedure itself.
The data security is continuously checked, proved and certified by the german technical control board. Merchants are getting a real time confirmation after customers transferred payment. Therefore the buyed goods can be shipped faster and our customers are getting their orders faster.

Please check the website of SOFORTbanking, to receive further informations.

Refund Policy:
If you are not satisfied with your order and you return the goods, we’ll refund the total cost of the products purchased to your bank account.

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Method of payment: PayPal

PayPal is an online payment procedure, which guarantees a safe, easy and fast online shopping, and the best it’s for free.

Secure: Your bank account details are deposited just at PayPal. Therefore you don’t need to enter your banking account details with every shopping online.

Easy: You pay with two clicks.Because all needed information is deposited at PayPal.

Fast: PayPal Payment is credited fast. Therefore the goods can be shipped immediately and our customers are receiving their orders earlier.

After you have chosen to pay by PayPal you will routed from our website to PayPal. If there are problems with routing to the PayPal Website, please contact us and we will forward you a payment request.

Apply and use PayPal immediately:

Apply for a PayPal account here.
Combine your bank account or your credit card with your PayPal account. You can pay with PayPal right away.

Refund Policy:
If you are not satisfied with your order and you return the goods, we’ll refund the total cost of the products purchased to your bank account.

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Method of Payment: credit card

We accept Visa and Mastercard. We charge your credit card after you have placed your order.

Of course your credit card details will transmitted encoded (SSL/128-Bit-Verschlüsselung), to provide best security.

Crazy Heels Online Shop uses a service provider which is certified by "Payment Card Industry (PCI) Data Security Standard".In addition to that stating security number (CVC2- bzw. CVV2-Number) for payment with credit cards are one of our standards.

If you are not satisfied with your order and you return the goods, we’ll refund the total cost of the products purchased to your credit card.

3D-Secure with Mastercards and Visa

More Security with an additional password: As a card holder you can apply for 3D-Secure at your bank and choose your password and a data security advice.

Informations about 3D-Secure at Mastercard:
http://www.mastercard.us/securecode.html

Informations about 3D-Secure at VISA:
http://www.visa.de/de/sicher_mit_visa/sicher_online_mit_verified_by.aspx

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Method of payment: Cash on delivery

For orders just in Germany.
Minimum order value EUR 25
We charge a EUR 7 fee for every order.

As shipper every parcel is signed by Crazy-Heels.
Please review your email address while ordering. We cannot process your order, if we have wrong informations.

Your invoice total has to be paid in cash to your deliverer ( DHL).

If you are not satisfied with your order and you return the goods, we’ll refund the total cost of the products purchased to your bank account.